Xbox won't launch

New to this so hoping its in the right place!? My xbox one suddenly does not want to boot.It either:-

1. Stays on green xbox one screen, then goes blank.

2. Comes on as black screen and stays that way.

3. On the rare occurence that the home screen does come on, it wont let me launch anything. Everything attempts to launch but then jumps back to home screen. 

I've tried power cycle numerous times, no luck. I've also tried update via usb, but still no luck.

Any suggestions would be appreciated.

 

Question Info


Last updated July 4, 2018 Views 2 Applies to: