Xbox won't connect to Xbox Live but connects to internet!

I was just playing normally then, all of a sudden I get signed out of Xbox Live and I tried logging back in but I can't and when I tried testing my connection, it stopped in between internet and Xbox Live. I have tried the Xbox guide to fix the problem which is Restoring Factory Settings, also I've cleared my cache, and disconnected my Xbox. It's not that I don't have internet because I'm typing this right now, so any help would be useful, right now I'm very upset because this isn't the first time Xbox has messed up connection wise, the thing is this time I can't get back online. Please Help!

 

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Last updated July 4, 2018 Views 0 Applies to:

Yo adrian! Sorry to hear about the connection issues. We had a period yesterday where users on Comcast internet could not connect to Xbox Live. Does that apply to you? Are you able to connect today, or are you still seeing the same error?

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