After a myriad of fruitless call centers, chat supports, and forums, as well as having been given the runaround multiple times, I don't know where else to turn. I used the device previously on a Windows 7 computer with instant success, but now on an 32 bit XP computer (Service Pack 3), the device wont synchronize with the controller. It's a genuine device with Microsoft labeled on the front, and the device is recognized on the Device Manager. The trouble arises when pressing both sync buttons on the controller and receiver. They just don't work together. I have downloaded the Microsoft Xbox 360 Accessory driver/file from MS's Hardware website, but I didn't see any new drivers when I went to update the device on Device manager. Any help would be appreciated; I've been struggling with this device for 3 days know.
P.S. Sorry if I'm posting in the incorrect forum, none of the others seemed to be of any significance.