Xbox used to connect now it doesn't.

Hi, several days ago my xbox would connect without a problem to the ethernet cable i use, now it wont.  I've tried everything, restarted router, turning off/on, taking out hard drive, etc.. I use the same cable to connect my computer to the internet and I've had no problem.  The xbox does recognize the ethernet cable, it just wont connect anymore! Any suggestions? (using att uverse, connected via tv receiver box).  My roomates xbox connects with an ethernet cable to the same tv receiver when mines not plugged in so I can't imagine it being the receiver.

 

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Last updated July 4, 2018 Views 1 Applies to:

Unless the receiver works like a modem and has to power cycle when the device plugged into it changes.

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It sounds like there may be an issue with the ethernet port in your console. Does it recognize that it has a wire plugged in at all? If not, you may need to set up a repair, which you can do here (as well as check your repair status).

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