So I downloaded the update after multiple problems and clearing my cache and now I can't connect online, I then deleted the update and cleared my cache again and yet still I can't connect online, and worst the option to download the update doesn't even
pop up anymore
As the previous ambassador seems to of covered everything possible in relation to connection until you give further information, I will assist you in regarding the update not downloading on your console. If it is not appearing, after you have deleted it,
you may want to try downloading it via a Disc or USB drive, the following information will guide you on how to do this!
Update via a USB Flash Drive or CD-R
The next step would be to update your console using a downloaded file on USB Flash Drive or CD-R prepared in your PC. This method can also be used to apply the update to consoles that do not have access to LIVE.
Copy to a USB flash drive
If you cannot connect your Xbox 360 console to the Internet, you can copy the console update from your computer to a USB flash drive and then install it on the console.
Note The USB flash drive must use the FAT32 file system.
Plug your USB flash drive into a USB port on your computer.