Xbox UI Crash

I got into the preview program on my Xbox one, signed up for the new Xbox experience to try out the new UI Xbox will be releasing, but recently I've noticed its been having some error. While in the middle of playing destiny i double tapped the Xbox button to bring up the menu with my friends, party, etc... but all i get is a dim black screen afterwards it just goes away and tells me either "Generic error has occurred" or "caption error" so then i try to go to the home by pressing the Xbox button which doesn't work and makes my game run at about 20 or so FPS. if anyone knows how i can solve this issue please let me know,

Thank you.

 

Question Info


Last updated July 4, 2018 Views 34 Applies to:
Answer

Hey mate,

Head on over to the preview program support forums (link below), and create a thread in there for assistance, as this sounds like an issue relating to the latest update :)

forums.xbox.com/.../default.aspx

Cheers

Denaz

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