Xbox Tenure Glitch

My profile tenure number thing went from 2 to 1, instead of 2 to 3. Has this happened to anyone else before? I tried to delete my profile, then re-download it to my xbox and it still says "1" after 2 days. PLEASE HELP!!!

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

Hey there! Can you try clearing your system cache and downloading your profile again to see if that helps? Please let us know if that helps!

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Here's how!

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.
  5. When prompted to confirm storage device maintenance, select Yes.

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Just cleared it, it still says "1", will it take some time to load it saying "3"?

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Try re downloading it after clearing your cache!

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Okay, I just cleared and redownloaded and it still says "1", should it work instantly or no?

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No, this may take time for it to be updated. Now I just want to clear things out here, there's no way that you violated the Terms of Use of Microsoft/Xbox right? :)

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nope i havn't

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