Xbox telling me to upgrade to gold, even though I am a gold member already

This is getting frustrating.  Why is it doing this?

 

Question Info


Last updated July 5, 2018 Views 8 Applies to:

sometimes your console doesn't receive the latest information from the xbox servers, all you need to do is redownload your profile again and that will fix the problem for you.

Social >>> Sign in or Out >>>> Download profile

:)

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Hi,

As Tleonel89 said, sometimes your console doesn't receive the lastest info, I would try signing in and out by:

Press Xbox Guide Button (On your controller)

Press "X" (Sign Out)

Press "X" again once you have signed out and then select your Profile and sign in again.

This should work, if it doesn't, you will need to delete your profile and redownload it.

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Guys,

Please take a look at the date this thread was created before making posts. It's back in 2011, long ago. It's likely this person has already solved their issue, or they contacted phone support themselves to solve it. 

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