Xbox Startup Issue

Up until today, my xbox has worked fairly well. It has recently stopped reading discs occasionally, but has had no other major issues. Today though, I turned it on and the green startup screen showed up, and the 3 loading dots starting doing their thing, but then after a minute or so the screen just goes black and doesn't do anything else. The console light is still on but I can't do anything except for turn it off. I've tried hard resetting it multiple times and have even unplugged the power to see if that does anything but nothing has worked. Any help is greatly appreciated. Thanks.
 

Question Info


Last updated July 4, 2018 Views 23 Applies to:
Answer

Wahck,

 Out of curiosity, are you part of the Preview program? If so, you will need to post this in the Preview Program Support so their support folks can troubleshoot the issue.

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