Xbox Staff Please Help!

Hi, I was on the phone for 20 minutes to resolve this issue and they told me to come to here. 

My gamertag has personal information such as my year of birth and my name. 

They told me to put a post on here for you guys to allow me to change my gamertag at no cost, due to the fact that you cannot have personal information in your gamertag. 

Thank you.

- Albert

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

That's a bit of a stretch kid.

Just ask Mom and Dad for some money.

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Lots of people have a first name and year of birth on their gamertags.  It does cost to change your gamertag, there was a special offer of it being a bit cheaper, not sure if that is over or not now tho.

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[quote user="ZombieTron"]

Lots of people have a first name and year of birth on their gamertags.[/quote] Exactly.  As there were many "Albert's" born in 1998, that information on your gamertag can not be used to identify you specifically, so it is not "Personal Information".

[quote user="ZombieTron"]It does cost to change your gamertag, there was a special offer of it being a bit cheaper, not sure if that is over or not now tho.[/quote]No, Zombie.  That was only for one week.  It's gone back to 800MS Points.

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