Xbox spain can't be use lovefilm.

Hi, i got a xbox 360 with a mermeship gold and acount in lovefilm, but i can't dowload the lovefilm for mi xbox 360, i bouth my xbox in spain and i play in uk. Any solutions for that?? Thanks.
 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I believe the issue is being caused because your account is set to Spanish and it's trying to access the Spanish version of LoveFilm in a country which does not support it. You cannot change your location setting for your account once it has been created.

Xbox Live Community Ambassador

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sorry, LoveFilm is not offered in Spain. What you are experiencing is a region miss match. Since you have an account set to United Kingdom you will see offers that are catered to them. Since you are trying to access the XBOX Live service from Spain and you have an ISP that is giving you an IP from Spain then you will be blocked from downloading this content. You will need to make a new XBOX Live account with your region set to Spain in order to see content that you can download and use.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

But im lving in uk, exactly in edinburgh. What can i do??

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes, but your account is not set to the correct region which is why you are having this issue. Please check this site here. The country your XBOX Live account is made under and the region you are currently in needs to be the same in order to be able to use LoveFilm or other region restricted applications.

The ISP you have also has to have an IP Address that originates from the same country otherwise you will have issues such as this. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

So both Region of the account and where you are playing match and are in the UK.

But the Spanish console is blocking the film.

What is the exact error from lovefilm?

What is the information on the lovefilm account?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.