Xbox Slim keeps turning off.

I just got a brand new 250gb Xbox slim. Unpacked it and was pretty happy, but it keeps shutting off randomly. I know it has to do with the power plug because the power plug thing is red. Theres nothing wrong with the outlet its just I think it keeps overheating or something. Someone help me please? Should I just let it sit for awhile, and if the problem fixes will it come back?

 

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Last updated July 4, 2018 Views 0 Applies to:

Make sure that you are plugging the console directly into the wall and not using a power surge protector. See the steps in the wizard below. Just make sure you select that the power supply light is red and follow the steps.  I hope this helps.

 

http://support.xbox.com/en-ca/pages/xbox-360/troubleshoot/hardware/no-power-wizard.aspx

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[quote user="Kiesey78"]

Make sure that you are plugging the console directly into the wall and not using a power surge protector. See the steps in the wizard below. Just make sure you select that the power supply light is red and follow the steps.  I hope this helps.

 

http://support.xbox.com/en-ca/pages/xbox-360/troubleshoot/hardware/no-power-wizard.aspx

[/quote]

If what he said does not work contact xbox support

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