xbox slim freezing

My xbox keeps freezing...I don't even have a chance to start playing a game or even go into my settings, it freezes right at the dashboard.  It started a couple weeks ago and I havent been able to play anything since :(  Any suggestions?

 

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Last updated July 4, 2018 Views 2 Applies to:

A couple of questions:

1. is there a proper airflow around the Xbox?

2. is there dust in the vents

3. can you hear the Xbox fan (also does it make the same sound as when you bought it)?

4. when does it freeze (after a specific amount of minutes or in a specific game)?

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Hey HeavyMeta1Ange1! In addition to the questions here, can I have you run through our Xbox Screen Freeze Solution wizard? That's a good place to kick off troubleshooting, let us know how it goes. :)

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