Xbox slim error code 3-57-00

My console will play any kinect game just fine, but when I attempt to play a regular 360 game is says "unrecognized disc" with error code 3-57-00. Help!!!
 

Question Info


Last updated July 4, 2018 Views 162 Applies to:

I have the same problem, but the solutions donsnt fix anything, it's not the disc it's the console because it happens to all my discs. Please Help Me

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Sorry to hear it.  However, for future reference you should create a new thread instead of bumping an older one.

The last part of the info I posted says that if the other stuff doesn't work you should set up a repair of the console.  Click the link above for that to set up a repair.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Error code 03-57-00 occurs when you’re using Xbox 360
Overview

If you see error code 03-57-00 when you’re using Xbox 360, it could mean there is a problem with the disc, or there might be a problem with the game you’re trying to play.

Read this page to learn more about error 03-57-00 and what you can do about it.

On this page
Error code and message

Error code 03-57-00 is preceded by the following message:

Unrecognized Disc

Problem

If you’re seeing this message and error code, it could mean one of the following things:

  • There is a problem with the disc (for example, it might be scratched or dirty).
  • The game you’re trying to play might have known problems.
Solutions

Solution 1: Go to the Disc Drive Solution page

To resolve the disc error, try the Xbox Disc Drive Solution.

If you still experience the problem, try the next solution.

Solution 2: Request a repair

If the previous solution didn't resolve the problem, request a repair.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.