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Hello,

Recently I gave my Xbox a Static IP, then forwarded the required ports so I can set my Nat Type to Open - but there is a problem.

Example::  I turn my xbox on, then try to sign into my account, I get an error that it can't connect to Xbox Live.  In order to fix this problem, I must go to the network setting and test xbox live connection, after that is complete I'm able to sign into my account.  It does this every time I turn on my xbox (or maybe every time I sign out). 

Is there a solution to this?

Help will be appreciated.  Thanks

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Everyone answers everyone's questions, but mine gets ignored.  So much for a help forum.

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Hey there - we apologize for the delay in getting to you, but please note in our Official Support Forum Hours post that we ask for 24 hours to respond. :)

That being said, i think we need some more information in order to better help. Can you post the info requested in the START HERE sticky so that we can better understand your network setup?

Thanks!  

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i cant go to xbox live becouse it is blocked how do i unblock it

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Hey there avonblon - can you review the START HERE sticky and then post a new thread with the details it requests? It would help us better help you. :) forums.xbox.com/.../9.aspx

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