xbox sighn in problem

can someone please help me i have tring to sighn into xbox live and the xbox is saying that the e-mail account is registered to a differ gamertag and the password is right and i can sighn into xbox live on the web but not on the xbox itself

 

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Last updated July 4, 2018 Views 13 Applies to:

Can you try recovering your account? Press the guide button, then scroll down to Recover Account.

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