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xbox shuts off after trying to run a game

My xbox will work fine on the dashboard, but as soon as i start a game it crashes 20 seconds later. also when this happens the xbox and the power brick turns off(light is not on). i know its not a power issue because i can leave the xbox on the dashboard for hours but if i was to start a game it would shut off. all my games are downloads and i think it might be the problem with the xbox trying to load up the game and casing it to crash.

If you had a similar problem and fixed it let me know how because this is very annoying.

feel free to ask for more details

had my xbox for more than a year and my warranty has ended

Hey mate,

I'll get you to try a hard boot of your console, which should fix it :)

With the console on, and sitting at the dashboard, hold the power button on the front of the console down for 10seconds until the console switches off. Wait for a minute or two, then turn it back on and try again.

Let us know how you go :)

Cheers

Denaz

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that didn't work,im doing a factory restore ill tell you how it goes :)

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it didnt work xbox is just trash in my room now

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Hey mate,

It could be a hardware fault in that case, which would mean it needs a repair.

Is it just one game that its happening to? Or every game?

Cheers

Denaz

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all games so far ill try a disc game see how that works out

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Last updated August 18, 2021 Views 49 Applies to: