Xbox sent out for repair

I sent out my Xbox two days ago by FedEx and it says it was delivered and signed for, but when I check the Repair Status on the xbox site it still says Waiting For Device... Should I be worried?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

From the sounds of it your unit has arrived at the repair center but hasn't been checked into the repair system yet. When did it arrive?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Today some time this morning at around 8-9am

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

They probably have a time period as to when they work on the consoles.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I wouldn't worry much give it about a week and status should change

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey Cloora! If you still don't see that console checked in after a few days I'd suggest calling phone support just to make sure we've got a record of your shipment! You can request a call by following the prompts on our contact us page - support.xbox.com/contact-us :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.