XBOX scratched my disc!

I was given a copy of FIFA 12 for Christmas 2012. A day later, I put in the disc into the XBOX 360 S for the first time. After an hour of playing 'Career Mode', I heard some noises from the XBOX, so I turned it off. When I turned it on and tried to play it, it says 'Disc Unreadable' and to clean the disc/disc tray. But when I took the disc out of the XBOX to clean it, I discovered a very deep circular scratch on the disc. I checked the disc tray and I found no foreign objects or dirt in it. They say that the XBOX was moved, but it was lying horizontal on a laminate floor. What can I do?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

The only way that a circle scratch is made is by moving the console while the disc is inside.  The movement could have been caused by anything.

Sorry but your only option here would be to get a new copy of the game.

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