Xbox saying card invalid

My xbox is saying mycredit card is invalid and all the info on the card is up to date, and when i go to manage payment option, it doesn't help anything and when I connect to live I have gold, but all of my friends are missing and i can't play anything online

 

Question Info


Last updated July 5, 2018 Views 102 Applies to:

Cal customer support and see if you're account is in suspenion to due to a problem with your credit card. Sounds like a billing violation

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You can get more info on setting up your payment method in our sticky post (forums.xbox.com/.../19164.aspx), but if you continue to have issues, phone support would be your best bet for billing/account issues. Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.