Xbox s wont stay open (closes after 5 secs.)

My xbox slim is opening but closes after 6 secs of being open.. There is nothing in the way and i tried setting it up right and sideways. It reads discs fine and opens when i click it but seems that its stuck. It looks like its coming out all the way. It happens every time i open it and started about 1 week ago. At first i though it was a setting but there is nothing. 

Going to upload a video in a bit..

Thanks

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

All new XBOX 360's come with a standard 1 year warranty and as long as it's under warranty it's free of charge. If this is new console under 30 days old you can take it back to the retailer and get it exchanged out so you don't need to go through the Microsoft repair center.

Instructions are located on the link in the post above that I made. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

is the repair free? or will i be charged? and i hope i can clean it. not at home now so will see when i have time. Ty for info

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you've cleaned the open tray button with a paper towel or some sort of lint free cloth and it's still doing this then that means your XBOX 360 needs to be sent in for repair to be fixed. There's unfortunately no other way to fix this issue as there is an issue with the sensor that detects when it's pushed to eject the disc.

Repair instructions can be found here 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

heres a video: [View:http://www.youtube.com/watch?v=q9LOq7V5ZW4&feature=youtu.be]

i  pulled it out a little but seems to have the same problem. and  there is nothing in the way.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

First make sure nothing is pushing the tray back in to the xbox. Also try pushing the disc tray out (when its open) with a LITTLE force so it stays out then put your game in then turn your xbox off and on and your game will be in the the tray.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.