The power brick to my slim console has the red light.  I have done everything; unplugged everything, waited 30 + mins, and even used my older power brick.  When I connect it to my XBOX it goes yellow, green, and immediately red on both bricks.  It was working fine earlier today, and the brick is new (2 months).  With the older S model brick it lights up yellow, but as soon as I plug it into my XBOX it goes from yellow to red immediately.  I have no idea what is wrong, its not overheating or anything like that, and I've tried multiple outlets.


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Last updated July 4, 2018 Views 3 Applies to:

i would say if you have tried 2 different power supply's and both have red power supply lights it sounds like the issue is the console. It sounds like  you will need to have the console repaired. To have the console repaired you can call 1-800-469-9269 or you can create the repair online.

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