Xbox runs slow when connected to router

This is a weird issue and I don't know if anyone else has encountered this. I currently have a wired connection for my xbox and every time it's connected my xbox runs slow. It takes more than a few minutes to just log into the dashboard and anytime I try to load an app, netflix, youtube, etc, it takes just as long. When I unplug the ethernet cable it runs perfectly but I can't connect to xbox live for obvious reasons. Has anyone else had this issue or heard of this issue? Do you think it needs to be repaired or would changing the ethernet cord work? I've already tried resetting the router, turning the console off, everything I can think of and it's still not working. If it needs to be repaired I'm just going to try and get a new one.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

support.xbox.com/.../repair-process shows how to get your Xbox repaired, and if it is out of warranty, the repair will be $20 less expensive than if you placed the repair on the phone w/ an Xbox Repair agent.

But, let's not jump to conclusions quite yet. I suggest Resetting the Factory (Network) Settings:

 

Do Settings | System Settings | Network Settings | choose your connection (WIRED) | then Configure Network.

 

Copy down the settings for IP (auto/manual, IP address, subnet mask and gateway)

as well as DNS (auto/manual, primary DNS server, secondary DNS server),

then go one click right to Additional settings.

 

If anything is _not_ blank or Not Set, make a note of those settings as well,

then go to the bottom and choose Restore to Factory Defaults and confirm.

Then power down the console, wait 8 secs or more, power back up and reconnect.

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I tried that and now I'm getting the Xbox Live error 800705b4

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Greetings Fatoompch!

Appreciate if you could post up the make and model of your modem and router.

Could you also specify what you have tried so far.

Could you try and see if the Xbox is able to properly load the dashboard without the hard drive attached. Turn off you console and safely remove the hard drive.

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http://forums.xbox.com/xbox_forums/xbox_support/f/9/p/440217/2202554.aspx#2202554 and
http://forums.xbox.com/xbox_forums/xbox_support/f/9/t/375251.aspx?PageIndex=2 both suggest reformatting your storage device. Which storage do you have, the 4GB Internal or an internal hard drive on a 360s, or a different storage device on an original 360?

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