I have been using a prepaid debit card for eight months and all of a sudden I cannot sign in due to suspension....so I purchased 1600 ms points which microsoft gladly redeemed only to kick me back out one minute later. I called customer support and get this,: we are sorry sir but there is nothing we can do. we do not except pre paid debit cards and cannot refund your ms points. are there any more questions today" yeah, heres one, can you guys at xbox pull your heads out of your asses and learn how to run a company. while you are learning i will be enjoying PS!!