We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
If you're still experiencing a problem with the console you received back please reach out to phone support with the service request number you received when you first made the repair order. Let them know that the exact issue you're facing
and perhaps they can update you on why the console wasn't repaired and where to go from there.
More than likely, if the problem was fixed to your satisfaction you'll need to send it back in to the service center for further inspection.
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