Xbox Recovered from theft

i Recovered my Xbox 360 back a few weeks ago only to get it back in not working order with a code for a update?

Code i have is: 335A-351F-2800-0F00-C000-0034

 

i just want to know what this code means and is it repairable or is it trashed?

i need to know to let the local Police dept to press charges ect...

thanks

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Sorry to hear about the theft and your current issue with your console. As Intenzitey stated, you should disconnect your console from the Internet (unplug the Ethernet cable or disconnect the wifi dongle on older consoles, on slim models, you will need to turn off your wifi router (sorry, only way I know how to disable the wifi on this model)). Your system will only look for an update if it is connected to a network (as far as I know). Otherwise, you'll need to burn a system CD or copy the update to a USB device in order to get past the problem as you describe it, the link provided above for system updates ( see TroHAM's message) has the proper instructions to do that. Good luck!

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console has no internet. i do not have internet at home ATM.

ive tried updating with usb and same result.

hassassinade, what does this code mean in plain english?

i honestly need to know by later today because today is last day that i can file charges for destruction of property.

is it repairable or trash with this particular code?

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Disconnect your system from the internet(Wireless Adapter or Cable) and then clear your system cache. Then plug in your network connection and reset your Xbox.

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Hi,

Anything to do with a C000-0034 at the end means that you'd need to contact phone support directly for assistance. This is not something that clearing your cache or updating manually can fix for you, unfortunately.

Please reach out to phone support here.

Thanks. 

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Hi there,

As far as I know there is no description known on the support pages for the C000-0034 code, but if you take a look at this link a 'Official Support Agent' mentions to contact Xbox Support directly for this issue:

forums.xbox.com/.../538655.aspx

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Start off by clearing the system cache. If it doesn't work, take a look at this guide. Might help you out. Good luck:-)

support.xbox.com/.../system-update-help

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i cant clear the system cache. soon as you turn the system on it goes to update and errors out. i cannt get to the dashboard.

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i have looked through the guide and done what i can to no avail. as soon as it starts up it immediately goes to this update screen and then shows this error message.

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