Xbox pulling money from my expired Visa Card!

For the past year xbox has been pulling automatic renewal payments from my expired card. Absolutely no help on the situation. Apparently I was able to stop them from pulling more money out. Only time will tell. I was also lied to about them sending me email updates about their activity. Now I can not even delete the card from my account.

Blasted Microsoft!

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You'll need to call your local support number and get them to remove the card. If they've been pulling money from an expired card and in fact they haven't been paid then it is possible that they could suspend your account until the deficit is paid. support.xbox.com/call-us

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

 

also you may consider updating your windows live id including the contact info

some people do not use real email addresses or it gets sent to the spam folder

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.