Hello. I'm posting on here to try to get something resolved. I've emailed Xbox support and not heard back, and called Xbox support, only for them to tell me the only place anything can be changed is through an Xbox enforcer on the forums. So I guess this is my last option.
Basically, this post regarding my profile (chrisclaws) which was hijacked a couple of years ago. Upon getting the account back, I was told that there wouldn't be any more repercussions and id be ok with the account. Recently, the gamerscore was reset and gamerzone changed to cheater. However, the score being reset bugged me, but I could live with that. I hope there issome way of changing the gamerzone back, as in this instance I was not the one committing the illegal act. I understand the terms and conditions, and would never break those, but some people out there are out to do what they want, while the rule following people end up being dumped on and affected by these few who don't care. I'm hoping that there is some way to resolve this. Thanks for reading, if this ever does get read lol. :)