I go by the name n1, and a glitch magnet. I tend to find glitches without even trying. As a website developer, I know some of the processes that go on behind the screen, and can come up with conclusions based off what I know. Thus this problem has orison.
Problem: The databases think im part of the preview and am awaiting a service message. (yet its been over a month).
How I got the app: I saw it in the store under the apps tab, and downloaded it.
What I did, I went through the app's steps until i got to the last step: "You'll get a service message on your Xbox One soon with more info." Then I waited for 2 weeks and then contacted Xbox live support. This person said to have a friend re-invite me. So I did. Then I waited 2 weeks and then contacted xbox live support again. This time the person said to uninstall my profile and then reinstall it, then I would get it in a few hours. I waited a day, and didn't receive it. So finally I contacted support 1 more time and stated my problem as clearly as I could, and how to fix it aswell. After 10 mins of the person telling me to do stuff I knew wont work ( I still did the steps anyways ) , they gave me this this link and told me to post it here. P.S. I have tried uninstalling the app aswell.
How to fix it: Its an easy fix, just reset my account's permission for the app so I can be re-invited and not be glitched into it again. It should be simple, go into the database, search up "halomythfinders" and set the Boolean and other fields to the original state ( or hit a reset button if there is one for just one account, but I doubt that )
Potential glitch that I can think that could have caused this: game-sharing may share the app and thus it appeared in the store since the other user had it.
Potential glitch that I can think of: If another user has the app (on the same xbox as a non-preview-user) and the non-preview-user accesses the app, then the app may try to configure their account without all the right credentials, thus leading to the same problem I have.
Easy fix: Set a database Boolean that will turn true after being invited. Then when the app opens, have the xbox check the user's Boolean and there you go. That should prevent this glitch from happening to others.