Xbox Pop-Up for Renewal

Just last week, it popped up on my Xbox. And I choose the option to turn it off.

And today, I check on it on the website, and it's still set to on.

Anyone can help me with this?


Question Info

Last updated July 5, 2018 Views 0 Applies to:

Popped up as in a message on screen, or just that it happened? If you are referring to Xbox LIVE automatically renewing your subscription, you should call phone support to disable this.

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