XBOX ONE WONT POWER UP

My Xbox one wont power up just got it to day form amazon. hock it up and it wont power on no lights nonthing but the power on beep but nothing happens. Power brink is on orange. that's the only light.
 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

I would contact Amazon for am exchange.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there ZTROOPER! I'm sorry to hear about the console issues. Let's see what we can do to get things sorted.

To start off, I suggest taking a look at our Xbox One Console Won't Power On support article and let us know how that works for you.

We'll be standing by to hear back from you! ^_^

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I just went thru this issue and the support pages. Unfortunately its a failed power supply. So, since Microsoft deems the power supply an accessory, you have to mail it back to them under the accessory repair work order.  And once they receive it, you will receive a replacement within 10 business days.

Cmon Microsoft! Your power supply fails and instead of sending an replacement immediately, we have to go thru this painful and slow process to get our system up an running again!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.