xbox one wont boot to dashboard

It gets stuck on the green screen. or it goes green to black and freezes and sometimes error codes

 

Question Info


Last updated July 4, 2018 Views 13 Applies to:

Sadly this is occurring for me as well happened after yesterdays failed BF4 update.  I went ahead and contacted support and they are sending out a new one.  Things you can try.

  • Make sure there are no discs in the system then try booting it up.
  • Power cycle your xbox one by holding the power button until the machine shuts down( you will hear a little noise when it shuts off). Unplug the machine from the outlet for a minimum of 30 seconds. Plug it back in and try booting it again.

I have been trying to restore my machine to factory defaults using the USB method of installing the system updates but, havent had any luck with that either. If anyone else has any ideas please let us know. I miss my xbox one!

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