Xbox one won't turn off

Hey everyone, Quick question, when I hold down the power area on the Xbox one console for 5 secs it turns off, but within 5-10 secs it turns it self back on. It does this with both the instant on and energy saver mode enabled. Is this normal? Thanks Mike
 

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Last updated July 4, 2018 Views 99 Applies to:

Mine also won't turn off also wouldn't load downloaded game now got no picture and a Xbox flashing on and off

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system, factory restore. Its a pain, you'll have to put back in your tag details, settings etc... but saved games or purchased will re download from the cloud.

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Unplug the power from the back of the console count to 20 and replug it back in. Should fix the issue. Also if ur controller is plugged in, it will cause that issue as well. Idk y

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