Xbox one won't start

hi i have an xbox one. when i turn it on the light comes on on the console so i know that works but nothing comes up on the tv. i know i am on the right channel and all the plugs are definitely plugged in but still nothing comes up. earlier when it worked the game froze so i turned it off from the console but now nothing happens on the TV when i try to turn it on. Something is wrong with the xbox as it restarted but was really slow then froze again but not it doesnt even come up with anything. any suggestions?

 

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Last updated July 4, 2018 Views 21 Applies to:

try a hard reset, hold the power button on the xbox until it shuts down, then unplug it an leave it for 5-10 minutes to see if that sorts it, other than that i would say a phone call to xbox support is in order