Xbox one won't shut down/Controller issues

Since the march update going live, my xbox one has been having issues, where I will exit out of everything and hit the power button to turn it off, and it just goes black screen and the only thing I can see is the thumbnail of the app or game I was on last before shutting down. It won't shut down and I have to pull the plug. (This has happened 4 nights in a row) But out of curiosity I decided to turn it back on and try to turn it off a second time it shuts down like normal.. Also this has been mentioned I saw in a other post but I am also having issues with my controller freezing after getting my xo7's, I will try the quick fix for it, but what I find weird is that the battery indicator on the dash board doesn't represent what I actually have left in my play and charge kit and always shows it's full. Hopefully I can get some answers and a quick fix to my power down problem, and I hope the adapter/controller freeze issue can be resolved with what I saw in another topic.

 

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Last updated July 4, 2018 Views 2 Applies to:

Controller still freezes even after my attempt to fix it but my xbox has stopped getting stuck while shutting down.. But it will probably happen again.

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