Xbox One won't connect via WiFi

Hi, i hope you can help me with this issue.

I'ts been some weeks since my Xbox One can't connect to neither of my two internet providers WiFi although the console shows both with strong reception.
Currently I have to use a wired connection to acces Live and Online functions.

What bothers me is that other devices like Xbox 360 (Slim), Playstation 3, PlayStation 4, Laptops, Smartphones, Smart Tv's, tablets, etc have no trouble in achieving WiFi Connection with any of them.

I tried the Online Support, but the only thing they told me after doing the step by step thing, was to use a wired connection to stay online.

 I'll appreciateany your support.



Question Info

Last updated July 4, 2018 Views 10 Applies to:

wonder if your wifi adapter is faulty?   Before determining that you could always reset your router wifi with basic settings and no password to see if you are able to connect without any security options turned on.

also have you tried turning off your xbox one and unplugging the power for 30 seconds, then plugging it back on and turning it on.


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