Xbox One Won't Connect to Wireless Network

Alright, so I've had the Xbox One for 3-4 weeks, haven't had any problems until now. I had the console on, sitting idle while I was on my laptop. I went to check the friends app, and the console gave me a message along the lines of  "You must be connected to Xbox Live to use this app". I had just been connected, had skyped my brother probably 30 minutes before. When I went to check the network settings, it showed I had no network setup. Hard-reset the console to see if it would just reconnect on start up. Nope. So I try to set up the network again, everytime I select the network and enter the password (which I know is correct) it says "Can't connect. Check your network name and password and try again". Hard-reset again. Reset the router. Every other device I have can connect with no problems, but the Xbox won't. Anyone else experience this? Any ideas?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Power down the console and unplug see if that helps along with router reset mate

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I actually encountered the same issue today.  Power cycling every device at the same time hasn't changed the issue.  I double-checked the password I'm using to connect to my wireless network, which is being entered correctly, but it still says to check the network name and password and try again.  I don't know if it matters, but my Gold membership JUST expired and renewed it about an hour ago, so I don't know if this is a related issue or not.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.