Xbox one tenure logo

I had the 3 year tenure logo on my profile and in the deals with gold page, last week and now it's missing

 

Question Info


Last updated July 5, 2018 Views 10 Applies to:
Answer

Hey DiseasedBadger!

This can occur if your live subscription has either recently had been updated from silver to gold, or if you recently hit the next year the tenure would go to. I was able to confirm that you have 3 years tied to your account, however it may take up to 30 days to reflect back onto your Xbox One console.

I understand it can be annoying not having that around, but on our end you're safe! Keep an eye on it for the next 30 days, and feel free to keep us updated a long the way! :)

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