Xbox One stuck at green start up screen after New Xbox Experience download

I am in the xbox preview program. When i tried to download the new xbox experience my xbox one turn off. I turned on my xbox one and it just sits at the green screen with the three dots that load. I left it like that for one hours and nothing. 


Question Info

Last updated July 4, 2018 Views 273 Applies to:

Hi everyone,

If you have problems with the Xbox One preview program, you will need to post on the private preview program forums.


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.