Xbox One Stereo Headset Adapter + Turtle Beach X12 Problems

I've been using the headset adapter with my TB X12's for quite some time now and have had no issues, until about 3 days ago. In party and game chat, now Xbox will not pick up my voice unless I am near yelling, and all of my friends say the quality is so bad they can barely understand me. 

Nothing has changed, no updates that I am aware of, nothing. It just randomly stopped working properly.


I updated my controller and have tried new batteries, and a fully charged rechargable battery pack but still get an issue.

Ideas?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi,

Try a full power cycle of your console by holding down the Xbox button on your console for 5 seconds. Wait 10 seconds before turning it on again.

If it's not working maybe you need to update manually your controller (have happened for me..)

support.xbox.com/.../update-controller-for-stereo-headset-adapter

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Like above says if that dont work configure your headset again mate

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