Xbox One Stereo Headset Adapter Serial Number QUESTION

Where can I find the serial number of the headset adapter? There are some numbers on it but then there are different numbers in the manual and so on. I want to register my device for warranty but it's not working...

 

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Last updated November 8, 2018 Views 98 Applies to:

The serial number is the 6 digit one on the adapter.i seem to recall

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i have been looking for where the hell the s/n is for  my headset that i purchased sperately from my xbox.   So i should use the one that is on the adapter that came with the head set and i dont need to remove the ear pad and find a s/n there to get it registered ..... i have had for 2 months and Game Stop would not just swap them out told me i had to go through Microsoft.  That is fine by me but no one at game stop could tell me what to use as my serial number.   they said i should just use my xbox Sn and order the replacement there... but i have already done that for the headset that came with the unit that the mic stooped working on.... funniest part is that is the same thing that happens to my 70 headset that i purchased... both lasted about 2 months of halo 5 play..

and thats a lot of play time,.

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You can't really register individual accessories on myservice.xbox.com. You can request service for an accessory if you have the relevant console registered. During the process it might ask for the product's code or ID.

If you get stuck somewhere, then you can contact Xbox Support and they should be able to help you with a service request based on a proof of purchase (receipt/invoice) that shows it's still covered by warranty.

Good luck!

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