xbox one sign in problem

Eveytime i used to turn on my xbox 1 the kinect will sign me in automatically but now it says kinect sign in failed. Then says to sign in with xbox controller then i tried that but it says my password is incorrect when its not. What do i do?

 

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Last updated July 4, 2018 Views 29 Applies to:

sorry I am a first time user of forums, so this is not an answer but an echo to the problem.

I can sign in to my 360 console xbox live no problem, I can obviously sign into this using my xbox live membership and password, but when I try to sign into the xbox live on xbox one, it says my password is incorrect. which it obviously is not.

what do I do

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Do either of you have two-step verification on your account?

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I had to change my password 2 yesterday, and I didnt select the option.

Everything worked fine after that until this morning it keeps telling me password is incorrect, yet I can sign on her and o  to my xbox 360 with no issue, just the xbox one

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