Xbox one shuts off while playing ESO

i can stay in game only for a few mins untill the console turns off leaving the controler and tv still on. i have no problem turn the consol bak on, but if i play ESO it shuts off after a few mins again.

i have tried a different game and it does not turn off ( SMITE).

tried moving pluggins.

even did a factory reset.

nothing has worked, i can watch tv for hours, watch streaming videos on internet, and play other games


Question Info

Last updated November 5, 2018 Views 29 Applies to:

Hi King,

that doesn't sound too good and there are a few possible causes/solutions. I would tend to think its an ESO problem but here are a couple of things to check.

Firstly have a look at this as this fixed some issues of ESO crashing and taking the xbox with it.

Secondly run through this page with possible causes/solutions.

I none of those seems to work I suggest you contact main support to see if they have any other suggestions! Hopefully you get it sorted!

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