xbox one randomly loses connection to internet.

so I've had my xbox one for about a year/ year n a half. then just outta nowhere it started randomly losing connection to xbox live/internet. but its only for a second cause when i dashboard its connected. and if i run the connection checks everything says I'm connected. i have 2 phones, an iPod, 2 laptops, a PS3 and an iPad all connected to the same wireless router and they don't lose connection. its just the xbox one. I've googled nd I've seen tons of people having the same issue as me but not one resolution.  anyone have any idea what causes this? 


Question Info

Last updated July 4, 2018 Views 29 Applies to:

Are you wired or wireless?

what is the make and model of your modem/router?

If you are wireless then it could just be something as simple as changing the wifi channel or switching to the 5ghz band if your router supports it

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