Xbox one Preview program bug near the end of the update

Hello, 

I have an issue with the preview program updated the console today at 13 pm french time , the console froze, then i restarted the console turning everything off for like 5 10 mns then i contacted the support on xbox one , then the support helper , sent me to you for helping me out. 

I restarted it , and still i have the green loading screen.

My console xbox one id is 06383561252937733848 very small hope i got it , gamer tag humanpaladin

Please help me im on week end and i need your help please guys your the best;

Cheers!

 

Question Info


Last updated July 5, 2018 Views 12 Applies to:
Answer

Hi there,

Please direct all preview program related questions/problems to the private preview program forums area.

forums.xbox.com/.../default.aspx

Thanks!

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