I tried to troubleshoot it by unplugging the power supply like Microsoft recommends but it didn't work. My power supply has a solid orange light that turns white for a second when I hit the power button but goes back to orange when the console turns off. I tried plugging it into the wall instead of into my surge protector but I get the same results. Do I have to buy a new power supply after one year? Or is it an issue with the console itself?