xbox one power supply for India

Hi,

I just bought an XBOX One from the Microsoft store in US and shipped it to India. Finds out, I need to buy a Power supply that is compatible with 220 volts for usage in India. I want an original Power Supply. Can Microsoft please replace it for me? I did not get any help from the Microsoft Support in India. I was asked to contact support in US only. And when I contact US support, I am asked to contact India support. Can someone please help me out!

 

Question Info


Last updated July 4, 2018 Views 49 Applies to:
Answer

Hey there AlienNickel5389,

The post is a little bit older, but you would need to speak with the phone team in India for help with this. If the console was purchased outside of India, you would need to have it repaired through the USA team, but you should be able to order another power supply from the India support team. Contact Us

You might also be able to order one from the Online Repair Center HERE as well.

If these steps don't help, please create a new thread so that the community can provide additional support for your situation. 

Thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.