Xbox One Power Brick is NOT turning off after last update.

just like the subject says. Before when i turned off the xbox..either by voice command or controller....The Power Brick Adapter always turned off too. And the little light on it turned yellow or orange. Now when i goto turn off the system...The light on the power adapter stays white. And you can for sure tell its on from how loud it is. i almost thought the xbox was on....Then my lazer Printer...But nope..its the power brick. Other people HAVE to be having this same issue....i dont see how can be isolated to me since it started happening RIGHT after the latest update.

Justin

 

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Last updated July 4, 2018 Views 197 Applies to:

You Need To Check Your Power Setting In The Menu,And Make Sure You Have It Set To Power Conserve Mode.

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Having the same problems. It's tolerable in the day but when I'm trying to sleep it might as well be a jumbo jet...

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Check in the power/start up menu and make sure your console is set to energy saver and not instant on. If your console is set to instant on it will automaticly download a update if found.

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I put into power saver mode right now..and it fixes the power brick supply "not turning off" issue...BUT I never had it set to that before...and i have never had this issue...Now that it's in power saver mode..I can't turn on the Xbox with my voice when its off....

This is a real issue after the latest update/patch that needs to be addressed.

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At the risk of sounding lazy, I don't want to turn it to energy saver mode because I enjoy walking in the room and saying Xbox On and it firing up instantly. I also love that it automatically downloads updates. A real bummer that I have to turn it to that setting.

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Hi there jmroszczack and MDub13 you can put your consoles back to instant on, if the power brick continues to make noise i would suggest unplugging it for 5-10 seconds and see if that helps, if not set up a repair with customer support @ 1-800-4my-xbox

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why should i have to send yet another peice of hardware for repair? for the first 2 months my power brick turned off with no issues When set to instant on. Then that big update came and now it wont turn off....Others must be experiencing this also...I dont want to be with out my xbox for like 2-5 weeks. that is unacceptable!

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