Xbox One Party Connection Issues

My buddy who lives in the Philippines has been unable to talk to us via his headset in an Xbox One Party since Destiny was released. He had no problems when we used to play Titanfall but it hasn't worked since (with Destiny, Halo-Master Chief Collection, and now HALO 5). He can join the party and he can sometimes hear us but we can never hear him. As you would imagine it makes it difficult to play.

Does anyone have any suggestions? Thanks!

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Have him try power cycling the console by holding the power button on it for 10 seconds until it shuts down.

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