Xbox one not saving

Whenever i play a game it doesn't save my progress, for example when i play gta v or evolve i have to replay the tutorials every time, gta says something like error in content enumeration. Right now im trying to play nhl 16 and the save keeps failing. I tried clearing local save data, but tthat didn't help. Should i try factory reset?

 

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Last updated July 4, 2018 Views 5 Applies to:
Answer

You're connected to Xbox Live, right? Can you play online? Do you have enough storage on your hard drive? You're clearly not connecting to the cloud for some unknown reason. If you know your account details, I recommend that you delete and re-download your account before a factory reset. However, if that doesn't work a factory reset might be your only option.

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